Is this Sheraton Palo Alto Hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Palo Alto Hotel?

Check-in time for Sheraton Palo Alto Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Palo Alto Hotel have a swimming pool?

Yes, this Sheraton Palo Alto Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Palo Alto Hotel?

Best-rates for the Sheraton Palo Alto Hotel starts from $341 per night with includes Security/Safety, EV Charge Station, Guest Services, Child Friendly, Pet Friendly, Ocean View, Business Services, Bar, Air Conditioner, Wheelchair Accessible, Oceanfront, Accessibility, Sports/Activities, Wellness Facilities, Restaurant, Internet, Pool, View, Kitchen, Fireplace/Heating, Laundry, Parking, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sheraton Palo Alto Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Palo Alto Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Palo Alto Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Palo Alto Hotel?

Based on the information reported by the owner or manager, the Sheraton Palo Alto Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Palo Alto Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sheraton Palo Alto Hotel | Hotel in Palo Alto

| 8.5 (377 Reviews) | Pet Friendly 13 Bathrooms 42 Guests

University South Hotel | Sheraton Palo Alto Hotel

Hotel in University South, Palo Alto

Only 5 minutes’ drive from Stanford University and Central Palo Alto, Sheraton Palo Alto Hotel features an outdoor pool and an on-site bar and restaurant. Offering a resort-like atmosphere, the property has flower gardens with koi ponds, water fountains and tropical plants. Guest rooms at this hotel include a 42-inch flat-screen TV, a refrigerator and free bottled water. Guest robes and an private bathroom with a hairdryer and deluxe bath amenities are also featured. Guests of Sheraton Palo Alto Hotel can visit the Poolside Grill, which features a breakfast buffet and a menu focused on American cuisine with Californian flair. Offering poolside cocktails and hors d’oeuvres, Cardinal Club Lounge is a great spot to relax with a drink and browse through the lounge’s large collection of Stanford memorabilia. Guests can work out in the hotel fitness center. A business center is available and computers and free WiFi are offered in the lobby. A 24-hour reception is available for guest assistance. California’s Great American Amusement Park is 30 minutes’ drive from the property. Mineta San Jose International Airport is 16 mi away. Levi’s Stadium is 30 minutes’ drive away.

Sheraton Palo Alto Hotel is located in Palo Alto.

This 214 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Wheelchair Accessible, Business Services, and several others. This is a 3 star rated property and has over 377 reviews with the average score of 8.5 . Coming to Palo Alto and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 214 Bedrooms Hotel if you want to learn more about this place in Palo Alto. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Palo Alto Hotel in Palo Alto is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Palo Alto Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Coffee house on site

Restaurant

Parking

Electric vehicle charging station

Parking on site

Private Parking

Parking

Accessibility

Wheelchair accessible

Auditory guidance

Toilet with grab rails

Lowered sink

Raised toilet

Activities

Fitness center

Fitness

Hiking

General

Elevator

Air conditioning

Facilities for disabled guests

Safe

Smoke-free property

Convenience store on site

Heating

Pet friendly

Non-smoking rooms

Guest Services

Room service

Meeting/Banquet facilities

Dry cleaning

Vending machine (drinks)

Fax/Photocopying

Laundry

Vending machine (snacks)

Business center

24-hour front desk

Ironing service

Baggage storage

Suit press

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor pool (year-round)

Sun deck

Outdoor furniture

Garden

Outdoor pool

Terrace

Security/Safety

Fire extinguishers

24-hour security

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Physical distancing rules followed

Spa

Swimming pool

Pool bar

Heated pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and free.

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, the valid credit card used to make the reservation will be required at the time of check in, and photo identification must match that card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:

7.92

Location:

9.28

Staff:

9.07

Facilities:

8.5

Comfort:

8.9

Cleanliness:

8.91

Carole

Dec 23, 2025 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Guest room, 2 Double Room Type: Double Room Size: 28 m² 1 King bed(s) Bed 1 Full bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Linens, Alarm clock Accessibility Entire unit wheelchair accessible, Accessible by elevator, Roll-in shower Room Amenities Feather pillow
Deluxe, Guest room, 1 King Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Linens, Alarm clock View Garden view Accessibility Accessible by elevator, Roll-in shower Room Amenities Feather pillow
Deluxe, Guest room, 2 Double Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Linens, Alarm clock View Garden view Accessibility Accessible by elevator, Roll-in shower Room Amenities Feather pillow
Guest Room, 1 King Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Linens, Alarm clock Room Amenities Feather pillow Accessibility Accessible by elevator
King Room Room Type: Double Room Size: 36 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Linens, Alarm clock Accessibility Accessible by elevator, Roll-in shower Room Amenities Feather pillow
1 Deluxe King, Sofa bed Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Linens, Alarm clock View Garden view Room Amenities Feather pillow, Sofa bed Accessibility Accessible by elevator, Roll-in shower
King Room Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Linens, Alarm clock Room Amenities Feather pillow, Sofa bed Accessibility Accessible by elevator, Roll-in shower
Deluxe, Guest Room, 2 Double Room Type: Double Room Size: 36 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Linens, Alarm clock Accessibility Accessible by elevator, Roll-in shower Room Amenities Feather pillow
King Room Room Type: Double Room Size: 36 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Linens, Alarm clock Room Amenities Feather pillow Accessibility Accessible by elevator
Double Room Room Type: Double Room Size: 72 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Kitchen Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Linens, Alarm clock View Garden view Room Amenities Feather pillow, Sofa bed Accessibility Accessible by elevator, Roll-in shower
Studio, 1 King Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Kitchenette, Refrigerator, Coffee machine Outdoors Balcony Living Area Desk Bedroom Linens, Alarm clock Accessibility Accessible by elevator, Roll-in shower Room Amenities Feather pillow
Studio, 1 King Room Type: Double Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Walk-in shower, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Interconnecting room(s) available, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Kitchenette, Refrigerator, Coffee machine Living Area Desk, Sofa Bedroom Linens, Alarm clock Room Amenities Feather pillow, Sofa bed Accessibility Accessible by elevator, Roll-in shower
Traditional King Room with Adapted Tub - Mobility and Hearing Accessible Room Type: Double Room Size: 36 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Shampoo, Shower, Free toiletries, Conditioner, Body soap, Hairdryer, Towels, Bathtub, Private bathroom, Toilet General Air conditioning, Ironing facilities, Safe, Heating, Smoke Alarm, Iron, Carpeted Media & Technology TV, Cable channels, Radio, Flat-screen TV, Telephone Services Wake-up service, Wake-up service/Alarm clock Kitchen Refrigerator, Coffee machine Living Area Desk Bedroom Linens, Alarm clock Accessibility Entire unit wheelchair accessible, Hearing accessible, Accessible by elevator, Adapted bath Room Amenities Feather pillow