Is this Shangri-La The Shard, London pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La The Shard, London have a swimming pool?

Yes, this Shangri-La The Shard, London has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La The Shard, London?

Best-rates for the Shangri-La The Shard, London starts from $764 per night with includes Sports/Activities, Spa, Kitchen, Parking, TV, Wheelchair Accessible, Toiletries, Child Friendly, Internet, Laundry, Air Conditioner, Security/Safety, Restaurant, Business Services, Bedding/Linens, Bar, Guest Services, Entertainment, Breakfast, Pool, Accessibility, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La The Shard, London a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La The Shard, London wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La The Shard, London is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La The Shard, London?

Based on the information reported by the owner or manager, the Shangri-La The Shard, London indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La The Shard, London?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La The Shard, London | Hotel in London

| 9.4 (1004 Reviews) | 1 Bathroom

Elephant and Castle Hotel | Shangri-La The Shard, London

Hotel in Elephant and Castle, London

Luxury hotel with bars, 2-minute walk to Borough Market
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a sauna are onsite.
Shangri-La The Shard, London offers 202 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bidet

Bathrobes

Separate bathtub and shower

Hair dryer

Towels

Designer toiletries

Private bathroom

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Hypo-allergenic bedding

Pillow-top mattress

Pillow menu

Frette Italian sheets

Cribs/infant beds (surcharge)

Rollaway/extra beds (surcharge)

Down comforter

Premium bedding

Bed sheets

In-room massage

Phone

Safe

Soundproofing

Desk

Restaurant dining guide

Iron/ironing board

Free newspapers

Slippers

Turndown service

Connecting rooms available

Breakfast

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 47 for adults and GBP 23.50 for children

2 bars/lounges

Electric kettle

Coffee/tea maker

Champagne service

Minibar

Parking

24-hour roundtrip airport shuttle (surcharge)

Self parking on site (GBP 70 per night)

Airport shuttle on request

Valet parking on site (GBP 70 per night)

Accessibility

Wheelchair-accessible path of travel

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Segway rentals/tours

Health/beauty spa

Sauna

Bicycle rentals

Spa services

Indoor pool

Private picnics

24-hour fitness center

Entertainment

40-inch LED TV

Pay movies

Cable/satellite channels

General

Conference space (2335 square feet)

Meeting rooms - 3

Ballroom

Front-desk safe

Elevator

Free newspapers in lobby

Banquet hall

French

Chinese (Mandarin)

Dutch

Italian

Arabic

Russian

English

German

Spanish

Smoke-free property

Couples dining

Romance packages available

Guest Services

Highchair

Indoor pool

Rollaway/extra beds (surcharge)

Cribs/infant beds (surcharge)

Soundproofed rooms

Laundry facilities

In-room child care (surcharge)

Snack bar/deli

Porter/bellhop

Daily housekeeping

Wedding services

Tour/ticket assistance

Multilingual staff

Concierge services

24-hour front desk

Turndown service

Laundry facilities

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Spa

Massages

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available express check-in available

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for gbp 90 per night. cribs (infant beds) are available for gbp 90 per night.

Payment Policy

Fee for buffet breakfast: approximately gbp 47 for adults and gbp 23.50 for children airport shuttle fee: gbp 160.00 per vehicle (one-way) self parking fee: gbp 70 per night valet parking fee: gbp 70 per night pet fee: gbp 75 per pet, per night service animals are exempt from fees crib (infant bed) fee: gbp 90 per night rollaway bed fee: gbp 90 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of gbp 75 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la)

Reviews

Rich

Jan 13, 2026 01:30:51 AM

Review Score: 10

Summary: Amazing hotel with highest standards of service and cleanliness. From the moment you arrive to the time you check out you are treated like royalty. The staff were amazing, professional and polite and nothing was problem. They sorted everything for you . We went for special occasion and if you want a treat this is the place in london

See All Reviews

Room Arrangement

Room Info	Facilities
Premier Room, 1 King Bed, City View Room Size: 505 square feet m² 1 King Bed	General Ping - 14.19, Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Wardrobe or closet, Pets not allowed, Square meters - 47, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Premier Room, 2 Twin Beds, City View Room Size: 505 square feet m² 2 Twin Beds	General Ping - 14.19, Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Wardrobe or closet, Pets not allowed, Square meters - 47, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Premier Shard Room King Room Size: 505 square feet m² 1 King Bed	General Ping - 14.19, Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Wardrobe or closet, Pets not allowed, Square meters - 47, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 King Bed, City View Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Pets not allowed, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Iconic City View Room - 1 King Room Size: 474 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Pets not allowed, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 474, Bed count maximum 1, Square meters - 44, City view
Room, 2 Twin Beds, City View (Iconic) Room Size: 462 square feet m² 2 Twin Beds	General Square meters - 43, Number of living rooms 0, Number of bedrooms - 0, Ping - 12.98, Square feet - 462, Pets not allowed, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 2 Twin Beds, City View Room Size: 344 square feet m² 2 Twin Beds	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Square feet - 344, Ping - 9.67, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Premier Room, 2 Twin Beds (Shard) Room Size: 505 square feet m² 2 Twin Beds	General Ping - 14.19, Number of living rooms 0, Number of bedrooms - 0, Square feet - 505, Pets not allowed, Square meters - 47, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Premier Shard Suite Room Size: 641 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 18.01, Square meters - 60, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Square feet - 641, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Iconic Shard Suite Room Size: 645 square feet m² 1 King Bed	General Square feet - 645, Number of living rooms 0, Square meters - 60, Ping - 18.13, Number of bedrooms - 1, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1
Suite (Shangri-La) Room Size: 2494 square feet m² 1 King Bed	General Square feet - 2494, Number of living rooms 0, Kitchen, Number of bedrooms - 0, Pets not allowed, Ping - 70.09, Bed count minimum 1, Extra bed count 1, Square meters - 232, Bed count maximum 1, City view
Suite (Westminster) Room Size: 1334 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 1334, Pets not allowed, Ping - 37.66, Square meters - 124, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Suite (London) Room Size: 1257 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 35.33, Kitchen, Number of bedrooms - 0, Square feet - 1257, Square meters - 117, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Superior Shard Room - 1 King Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Wardrobe or closet, Pets not allowed, Square feet - 323, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite (Southwark) Room Size: 936 square feet m² 1 King Bed	General Square meters - 87, Number of living rooms 0, Number of bedrooms - 0, Square feet - 936, Pets not allowed, Bed count minimum 1, Extra bed count 1, Ping - 26.3, Bed count maximum 1, City view