Is this Queenstown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Queenstown hotel have a swimming pool?

Yes, this Queenstown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel?

Best-rates for the Queenstown hotel starts from $160 per night with includes Spa, Bar, Child Friendly, Air Conditioner, Bedding/Linens, Security/Safety, Restaurant, Entertainment, Breakfast, Parking, Pool, Laundry, Accessibility, Kitchen, Business Services, Wellness Facilities, Toiletries, Guest Services, Internet, TV, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Queenstown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Pestana Chelsea Bridge Hotel & SPA | Hotel in London

| 8.8 (1255 Reviews) | 1 Bathroom

Queenstown Hotel | Pestana Chelsea Bridge Hotel & SPA

Hotel in Queenstown, London

Hotel with a full-service spa, 5-minute walk to Thames River
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
Pestana Chelsea Bridge Hotel & SPA offers 217 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 26-inch LCD televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Separate bathtub and shower

Bedroom

Blackout drapes/curtains

Hypo-allergenic bedding

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

Iron/ironing board (on request)

Soundproofing

Slippers

Individually furnished

Desk

Individually decorated

Safe

Phone

Breakfast

English breakfast available for a fee daily 7:00 AM–11 AM: GBP 20.50 for adults and GBP 10.25 for children

1 bar

Room service available

1 restaurant

Coffee/tea maker

Minibar

Refrigerator

Electric kettle

Parking

Self parking on site (GBP 65 per night)

Train station pick-up shuttle (surcharge)

Limo/town car service

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible business center

Vibrating pillow alarm

Bathroom emergency pull cord

Wheelchair-accessible restaurant

Stair-free path to entrance

Assistive listening devices available

Wheelchair-accessible path to elevator

Activities

Theme parks

Fitness center

Full-service spa

Indoor pool

Entertainment

26-inch LCD TV

Digital channels

Pay movies

General

Meeting rooms

24-hour business center

Conference space

Free newspapers in lobby

Elevator

Front-desk safe

Banquet hall

Bulgarian

English

Italian

Hungarian

Romanian

Portuguese

Ukrainian

Spanish

Smoke-free property

TV in lobby

Guest Services

Refrigerator

Indoor pool

Laundry facilities

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

In-room WiFi speed: 25+ Mbps

Spa

Spa open daily

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 2:00 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for english breakfast: approximately gbp 20.50 for adults and gbp 10.25 for children self parking fee: gbp 65 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property is professionally cleaned this property requires full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. incidentals or additional fees are due at check-out. this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

William

Dec 30, 2025 06:23:18 PM

Review Score: 8

Summary: Great room, Pool and sauna were nice to have downstairs, busy but it is a busy time of year. Thanks for the stay.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Twin Room Room Size: 323 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Portable shower seat, Square meters - 30, Ping - 9.08, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Suite (Executive One Bedroom Triple) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Deluxe Family Room Room Size: 301 square feet m² 2 King Bed and King Sofa Bed	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 2, Bed count maximum 2
Executive One Bedroom Suite Room Size: 570 square feet m² 1 King Bed	General Square meters - 53, Number of bedrooms - 1, Ping - 16.02, Square feet - 570, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Signatures Two Bedrooms Suite Room Size: 764 square feet m² 3 King Bed and Twin Beds	General Square feet - 764, No rollaway/extra beds, Square meters - 71, Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Ping - 21, Bed count minimum 3
Deluxe Superior Twin Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Suite (Signatures Two Bedrooms Quadruple) Room Size: m² 3 King Bed and Twin Beds	General Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Suite (Executive One Bedroom Balcony Triple) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Balcony, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Suite (Signatures Two Bedrooms Triple) Room Size: m² 3 King Bed and Twin Beds	General Number of bedrooms - 2, Bed count maximum 3, Number of living rooms 1, Bed count minimum 3
Family Triple Room Room Size: m² 2 King Bed and King Sofa Bed	General Bed count minimum 2, Bed count maximum 2
Deluxe Superior King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Deluxe Premium Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Premium Twin Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Square feet - 301, Bed count minimum 2, Bed count maximum 2
Suite (Executive One Bedroom Balcony) Room Size: m² 1 King Bed	General Number of bedrooms - 1, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Twin Room, Accessible Room Size: m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Deluxe King Room Size: 322 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 0, Square feet - 322, Bed count minimum 1, Bed count maximum 1