Mercure Melbourne Southbank | Hotel in Melbourne

| 7.9 (3572 Reviews) | 10 Bathrooms 23 Guests

Southbank Hotel | Mercure Melbourne Southbank

Hotel in Southbank, Melbourne

Newly refurbished Mercure Melbourne Southbank is ideally located just 1972 ft from Southbank Promenade on the Yarra River, a 10 min walk to the popular Bourke Street Mall, 15 minutes' walk from Crown Casino, and only 1148 ft from Flinders Street Station. Each of the 275 rooms are fitted with a generous bed, kitchenette, TV, Wi-Fi, safety box, ironing equipment and air conditioning. The hotel has a guest laundry, luggage storage, 24-hour front desk, a self-check-in desk and spacious meeting and event spaces. The restaurant serves buffet breakfast and offers an all-day menu available for in-room orders. Fixed-price parking is available at Wilson Eureka Parking lot, where guests can present their entry ticket to reception upon arrival. Parking space - subject to availability.

Mercure Melbourne Southbank is located in Melbourne.

This 297 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Child Friendly, Parking, and several others. This is a 4 star rated property and has over 3572 reviews with the average score of 7.9 . Coming to Melbourne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 297 Bedrooms Hotel if you want to learn more about this place in Melbourne. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Melbourne Southbank in Melbourne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Melbourne Southbank”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Restaurant

Coffee house on site

Parking

Parking garage

Parking

Accessible parking

General

Smoke-free property

Facilities for disabled guests

Wifi in all areas

Family rooms

Air conditioning

Elevator

Non-smoking rooms

Designated smoking area

Heating

Guest Services

Baggage storage

Express check-in/out

Room service

24-hour front desk

Laundry

Meeting/Banquet facilities

Concierge

Daily housekeeping

Invoice provided

Internet

Free Wifi

Internet

Wifi

Security/Safety

CCTV outside property

Smoke alarms

Fire extinguishers

CCTV in common areas

Key card access

Security alarm

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Food can be delivered to guest accommodation

First aid kits available

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Contactless check-in/out

Mobile app for room service

Cashless payment available

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

7.96

Location:

9.34

Staff:

8.49

Facilities:

7.89

Comfort:

8.32

Cleanliness:

8.23

Grace

Feb 28, 2026 08:00:00 AM

Review Score: 8

Australia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Staff were friendly at check in and checkout. Location. It’s always our go to hotel when coming to Melbourne.

Summary: Always our favourite

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Queen Room Room Type: Quad Room Size: 25 m² 1 Queen bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed
Standard Accessible Twin Room Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator, Shower chair, Toilet with grab rails Room amenities Clothes rack, Socket near the bed
Standard Twin Room Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed
Superior Twin Room Room Type: Twin Room Size: 25 m² 2 Twin bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed
Superior Family Room Room Type: Family Room Size: 25 m² 2 Queen bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed
Deluxe King Room Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed
Superior Queen Room with River View Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed
Superior Twin Room with River View Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed
Deluxe King Room with River View Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed
Standard Queen Room Room Type: Double Room Size: 25 m² 1 Queen bed(s) Bed	Bathroom Towels, Shower, Conditioner, Walk-in shower, Private bathroom, Free toiletries, Toilet, Hairdryer, Toilet paper, Shampoo, Body soap General Smoke Alarm, Trash cans, Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Heating, Iron Media & Technology Flat-screen TV, Satellite channels, Telephone, TV Services Wake-up service/Alarm clock, Wake-up service Kitchen Kitchenette, Microwave, Refrigerator, Dining table, Electric kettle Living Area Sitting area, Desk Bedroom Childrens' cribs, Linens, Alarm clock, Wardrobe or closet Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Clothes rack, Socket near the bed

FAQ's

Is this Mercure Melbourne Southbank pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Melbourne Southbank?

Check-in time for Mercure Melbourne Southbank starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Melbourne Southbank have a swimming pool?

No, this Mercure Melbourne Southbank does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Melbourne Southbank?

Best-rates for the Mercure Melbourne Southbank starts from $97 per night with includes Laundry, Wheelchair Accessible, Bar, Fireplace/Heating, Restaurant, Guest Services, Entertainment, Air Conditioner, Designated Smoking Area, Child Friendly, Parking, Security/Safety, Internet, Accessibility, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Melbourne Southbank a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Melbourne Southbank wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Melbourne Southbank is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Melbourne Southbank?

Based on the information reported by the owner or manager, the Mercure Melbourne Southbank indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Melbourne Southbank?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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