Best Western Harbour Pointe Lakefront | Hotel in St Ignace
Hotel
9.2
(1145 Reviews) |
1 Bathroom
Available rates:
Hotel in St Ignace
Beach location and indoor pool Guests of this beach hotel will appreciate convenient onsite amenities such as a hot tub and a fitness center. Best Western Harbour Pointe Lakefront offers 150 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime express check-in available minimum check-in age: 18
Check-out
Check-out before 11 am express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 10.0 per day. free cribs (infant beds)!
Payment Policy
Fee for in-room wireless internet: usd 0 per stay (rates may vary) rollaway bed fee: usd 10.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Sara
Sep 30, 2025 11:28:00 PM
Review Score:
4
Summary: Front desk lady was wonderful, sweet, and responsive. However, the hotel smelled pretty awful - mixture of weed and uncleanliness. Lakefront view was not worth extra price, as its beach area was rocky & unkempt. Our first trip in 7 years (for our 10 yr anniversary) and my husband wasn’t even able to shower due to the shower not draining. There was a lever that had been left up prior to our arrival that we fiddled with to try to fix the issue, but it still did not drain. Maintenance came the next morning before 8am and woke us up knocking on the door followed by a phone call when we didn’t get up that was even more jarring. (My husband was particularly upset, as we have not been able to sleep in for years, as this was our first time away from our kids.) Manager refused to do anything about situation since she had “sent maintenance” and the issue had been “resolved” right before we left. Breakfast was also mostly over processed & tasted quite terrible. We saw workers touching their faces with their gloved hands and even touched their used water bottle to the spout everyone uses to get water. Everything about the place felt uncleanly / unkempt including the bed linen we slept on.
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Reviews
Sara
Sep 30, 2025 11:28:00 PM
Review Score:
4
Summary: Front desk lady was wonderful, sweet, and responsive. However, the hotel smelled pretty awful - mixture of weed and uncleanliness. Lakefront view was not worth extra price, as its beach area was rocky & unkempt. Our first trip in 7 years (for our 10 yr anniversary) and my husband wasn’t even able to shower due to the shower not draining. There was a lever that had been left up prior to our arrival that we fiddled with to try to fix the issue, but it still did not drain. Maintenance came the next morning before 8am and woke us up knocking on the door followed by a phone call when we didn’t get up that was even more jarring. (My husband was particularly upset, as we have not been able to sleep in for years, as this was our first time away from our kids.) Manager refused to do anything about situation since she had “sent maintenance” and the issue had been “resolved” right before we left. Breakfast was also mostly over processed & tasted quite terrible. We saw workers touching their faces with their gloved hands and even touched their used water bottle to the spout everyone uses to get water. Everything about the place felt uncleanly / unkempt including the bed linen we slept on.
Molly
Sep 29, 2025 07:10:32 AM
Review Score:
8
Summary: Entry into the hotel is tight and confusing, but the staff is friendly and informative. Depending on where you stay the building you are staying in, the walk is a bit far and uphill. I believe they have a shuttle service, but I never asked. It didn't bother me. The lake view is worth any negatives. It is beautiful! The rooms are nice and clean, as well as the balcony. We enjoyed our stay so much! We would definitely return and we would recommend 100%.
John
Sep 27, 2025 12:48:06 AM
Review Score:
8
Summary: Nice place. Nice view and nice location. Comfortable room. Little bit of an update would be nice with USB outlets and internet streaming TV. That would help bring this place into 2025. Other than that. We will come back
Sarah
Sep 25, 2025 12:14:55 AM
Review Score:
10
Summary: Room was very clean. We got a king suite with a jacuzzi and everything was clean, plenty of towels, and plenty of parking spaces outside. Staff was very friendly and the view is amazing.
Thomas
Sep 24, 2025 05:02:46 PM
Review Score:
10
Summary: Very comfortable stay. Staff friendly and professional
Bonnie
Sep 22, 2025 11:05:36 PM
Review Score:
10
Summary: Very nice hotel, lovely location, close to ferry to walk but shuttle from hotel to ferry offered. Lovely indoor pool!
John
Sep 22, 2025 04:59:57 PM
Review Score:
10
Summary: This was a fantastic hotel to stay in!
Stephanie
Sep 19, 2025 07:29:48 AM
Review Score:
8
Summary: My only complaint is when I was asked at check in if I needed the housekeepers to come in and change towels daily or clean the room, I declined and said I would let them know if I needed anything. I don’t like anyone in my room when I’m not there. Each day, despite them knowing I declined daily service AND put the do not disturb sign on my door, the house keeper entered my room. Not overly a huge deal but when a customer is asked and the sign is on the door, the sign alone should not be ignored—you never know what you could be walking into.
Richard
Sep 15, 2025 02:37:57 AM
Review Score:
10
Summary: Amazing stay. Probably one of the best value I got for the money. Loved having a lake view
Ann
Sep 12, 2025 09:30:14 AM
Review Score:
6
Summary: I didn’t think when I said yes I’d like house keeping I’d come back to my bed not made and sink not clean. I also was very upset the remote didn’t work properly and I had called and all I’d get was a recording saying we are closed for the night. What kind of accommodations are those? I’m sure glad the toilet wasn’t broke and I’d have tried to reach the front desk. Would never stay here again.